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Sites

Overview​

Sites contain all your users, mechanics, and analytics. Each user or mechanic in Mambo is associated with a specific site, with complete separation between sites.

Site building blocks

Common use cases​

Sites can separate engagement strategies for different audiences:

  • Customer engagement programmes
  • Employee recognition systems
  • Partner reward schemes
  • Development, testing, and production environments

Use templates to manage changes across different sites.

Switch between sites using global filters in the administration panel to view site-specific information.

Site configuration​

URL configuration​

The site URL uniquely identifies your site when making API requests. Despite the name, it can be any unique identifier:

  • Company: acmeinc
  • Environment: acmeinc-prod
  • Custom identifier: myapp

For example, when using the API endpoint /v1/{site}/behaviours:

HTTP

Explore available endpoints in the API Explorer.

Time zone settings​

Time zone configuration determines:

  • Operating timezone for the site
  • First day of the week
  • Day/week/month boundaries for leaderboards and KPIs
  • Expiration calculations for points, behaviours and achievements

Example configurations:

  • UK business: GMT/BST with Monday as first day
  • US retail: EST with Sunday as first day
  • Global service: UTC with Monday as first day